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Solutions Corner: Salesforce News & More

Salesforce Social Studio is Retiring: Is your Business Ready?

Social Studio will officially retire on November 18, 2024 or at the end of your contract. Here’s what you can do to prepare for the transition.
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Clari vs. Salesforce Revenue Intelligence: Our Comparison Guide

Salesforce Revenue Intelligence is our preferred RevIntel platform due to its seamless integration with Salesforce CRM, advanced AI capabilities that come with Einstein 1 Edition, and superior customization options.
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Why We’re Team Slack: 3 Reasons You Should Break Up with Teams and Take Advantage of the Latest Slack AI Features

The latest AI feature from Slack, “Recap”, gives you a morning “newsletter” of your messages — allowing you to minimize distractions and get more work done.
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Rise & GPT: Get the Latest Salesforce AI News

Agentforce Industry Use Cases: Telecom, Media & Entertainment, and Technology

Partnering with Kelley Austin ensures a smooth Agentforce implementation, helping companies unlock the full potential of AI to drive growth and enhance customer experiences.
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Agentforce AI Tools are Now Generally Available & Free with Salesforce Foundations

Whether you’re looking to enhance customer service, automate sales processes, or create personalized marketing campaigns, Agentforce’s autonomous AI Agents provide the tools to drive real impact.
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Meet Agentforce: Salesforce’s Suite of AI Agents That Can Take Action on Their Own for Sales, Service, Marketing, and More

Agentforce gives you access to your very own Service Agent, Sales Agent, or Marketing Agent that can help you with tasks such as resolving customer service cases, qualifying sales leads, or assisting you with your marketing campaigns.
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Company News

Kelley Austin Raises $14,000 for Dallas High School Students with Big Dreams of Starting their Own Businesses

Kelley Austin Salesforce consultants gathered to mentor students at a local DISD high school, guiding them in developing their business ideas from the ground up in a “Shark Tank-style” entrepreneurship competition.
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2024 Kelley Austin Business Value Services: Set Your Salesforce Org Up for Success

Whether you’re interested in discovering the best use cases for Data Cloud or having your Service Cloud or Marketing Cloud org assessed, our team of experts is here to help.
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Kelley Austin Reaches New Heights, Becoming One of the Fastest Salesforce Partners to Attain Summit Status

Only a small percentage of Salesforce Partners achieve Summit status every year, making the Kelley Austin team immensely proud of this remarkable achievement.
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Our Clients Say

“They overcame everything we threw at them and continue to do so on a daily basis. Our company is growing everyday with new business acquisitions coming on board every month. In addition we intend on implementing more Salesforce business tools and 3rd party apps and we have all the confidence that Kelley Austin will meet all our requirements and will do so on our typically accelerated schedule.”
— VP, Communications Client