MANUFACTURING

Whether you’re a construction company or product manufacturer, we have experience helping manufacturing companies streamline and improve operations with Salesforce. If you’re looking for strategic guidance and support with your Salesforce org, our Salesforce Excellence Program (Premium Managed Services) is the best fit. If you’re in need of day-to-day help with tasks on the Salesforce platform and see the benefit of working with a firm vs. hiring internally, then our Managed Services offering is the way to go.

Manufacturing Cloud for Sales allows you to manage your entire book of business on a single platform by extending the manufacturing CRM to include pricing, volumes, and order realization to increase revenue margins, productivity, and operational efficiency. With Manufacturing Cloud for Sales you get a complete picture of net new opportunities alongside customer sales agreements, long-term projects, and an accurate demand forecast. Easily integrate with your ERP system to ensure data is consistent across all systems.

‍In Action: We helped a company that builds motors for OEM companies automate their business processes with Sales Cloud and developed solutions to help them track products, competitors, competitor pricing, and generate quotes. With Sales Cloud, our client can win more deals and build deeper relationships with the businesses they work with without the need to manually enter data. 

It's impossible for manufacturing companies to run a successful business without the close collaboration of their customers, partners, and distributors. Experience Cloud allows you to build customer and partner portals for streamlined collaboration without the additional cost of man-hours every time you bring on a new distributor. Whether you need to manage asset life cycles, warranty programs, or create estimates during field work, Experience Cloud for Manufacturing gives you powerful collaboration tools with an out-of-the-box template to get you started.

‍In Action: We helped a manufacturing company build a custom Experience Cloud site where partners can log in to track deals — reducing overlap in opportunities being worked and enhancing collaboration. This partner portal provides insights into deal progress, enabling data-driven strategies to close more deals and improve the customer experience.

Manufacturing Cloud for Service can help you solve customer issues, automate service processes, manage warranties, survey your customers, and forecast your service revenue and spare parts demand. Easily manage warranty, claims, and product and part inventory from a single platform, all while delivering quality service. 

Salesforce Data Cloud helps manufacturing companies unify and analyze asset, operational, and customer data from various sources to optimize performance and improve decision-making. By using predefined data models and calculated insights, manufacturers can track key metrics in real-time, optimize asset maintenance, and enhance both sales and service processes. This allows for better data-driven decisions, improved customer satisfaction, and maximized revenue opportunities.