September 12, 2024

Kelley Austin Recognized as a Leader for Agentforce Implementations

Leading Salesforce consultancy recognized as part of the Agentforce Partner Network, paving the way for businesses to implement autonomous AI solutions.

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Kelley Austin is proud to announce its official designation as a Salesforce Service Implementation (SI) Partner for Agentforce.

With this new partnership, Kelley Austin joins the Agentforce Partner Network, a global ecosystem of technology and solution providers helping businesses harness the full potential of autonomous agents within the Agentforce platform.

Designed to manage a complex web of enterprise applications and data sources, Agentforce is built to transform business efficiency and productivity across industries by embedding AI-powered agents with the skills, data, and expertise needed to drive outcomes.

Salesforce’s recent launch of Agentforce comes at a time when the average enterprise manages more than 1,000 third-party apps. Autonomous agents built on the Agentforce platform are tailored to seamlessly interact with these systems, databases, and workflows, making them powerful allies for companies seeking to scale and simplify operations.

Through the Agentforce Partner Network, businesses gain access to a wide range of partner-built skills, actions, and agents directly from Salesforce’s AppExchange marketplace, unlocking a faster path to productivity and operational excellence.

In addition to its role as an SI Partner, Kelley Austin is also launching their Agentforce Quickstart offering, a streamlined, cost-effective solution to help organizations implement Salesforce AI tools in weeks instead of months.

The Agentforce Quickstart package is designed to guide businesses in selecting a high-impact use case that drives a specific goal — whether that be improving case deflection with a Service Agent or enhancing lead engagement 24/7 with an SDR Agent. This Quickstart solution enables companies to sidestep the lengthy and expensive DIY approach, offering a rapid and strategic path to integrating AI and delivering value in record time.

“Kelley Austin’s Agentforce Quickstart offering is ideal for companies ready to accelerate their AI journey with a clear focus on outcomes,” said Hunter Austin, Managing Partner at Kelley Austin. “Our team helps clients identify and implement an Agentforce use case that aligns with their goals — allowing them to achieve success faster.”

 → Get started with Kelley Austin’s Agentforce Quickstart today

As an SI Partner, Kelley Austin will play a pivotal role in empowering businesses to fully leverage Agentforce, delivering strategic expertise to design, connect, and customize AI-driven solutions. With partners like Kelley Austin, Salesforce has seen a 31% faster adoption rate of emerging technologies, underscoring the importance of expert-led implementations for successful AI adoption.

Kelley Austin’s seasoned team of experts will support clients in implementing customized autonomous agents and solutions that align with each business’s unique goals and industry-specific challenges.

“Our mission at Kelley Austin has always been to help businesses innovate and achieve success. As a Salesforce SI Partner for Agentforce, we are excited to help clients across industries begin their Agentforce journey and realize the value of autonomous agents,” said Austin. “Our team’s deep industry expertise and implementation best practices are well-matched to bring the power of AI and human agents together, enhancing customer service experiences and maximizing productivity.”

Kelley Austin is part of a growing network of SI Partners committed to advancing AI-powered solutions across industries. With in-depth training in AI and data, along with implementation best practices, Kelley Austin is ready to guide customers in realizing the potential of Agentforce and transforming how work gets done.

About Kelley Austin:
Kelley Austin is a Dallas-based full-service Salesforce consultancy that helps brands and businesses drive revenue and connect with their customers through the power of Salesforce. As a Salesforce Summit Partner, our expertise spans Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Revenue Cloud, Field Service, and more. The Kelley Austin team has successfully delivered hundreds of projects and takes pride in our diverse industry expertise. While Salesforce brings customers and companies together, Kelley Austin helps you put plans into action so you can get the most out of your investment. Let's Solve Things together!

For more information about Kelley Austin’s Agentforce solutions, please contact:

Agentforce Practice Contact:
Waylon Kelley
Managing Partner
Kelley Austin
waylon@kelleyaustin.com

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