HEALTHCARE &
LIFE SCIENCES

HEALTHCARE & LIFE SCIENCES

Deliver trusted care and services

The healthcare and life sciences industry is constantly evolving and Salesforce offers a variety of products and services that can help you meet the needs of your patients and customers. With products such as Health Cloud and Vaccine Cloud, you’re able to put your customers at the center of your business and focus on driving outcomes and reducing costs. Whether you’re a provider looking to automate processes or a business interested in accelerating your product lifecycle, at Kelley Austin we can help you implement the right solutions based on your business and industry needs. We’ve worked with healthcare and life sciences companies in the following sectors:
  • Medical Device
  • Health Tech
  • Providers
  • Payers
  • Pharmaceuticals
  • Medical Research
Salesforce Financial Services industry collage

Need strategic guidance with Salesforce and beyond?

We help companies in the Healthcare and Life Sciences Industry lower operational costs, build trust with patients, and deliver customer-focused solutions. With Salesforce you can put your patient relationships at the heart of your business with personalized member experiences at scale.
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Need help knowing where to start?

We work closely with your business to provide recommendations on how the technology can help you reach your long-term business goals. Our team of experts is ready to help you find the best solutions for your business by combining our wide range of industry and product expertise

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How can I manage my solution?

Not every company is the same, which is why our Managed Services offerings are tailored to fit the unique needs of your business. If you’re looking for strategic guidance and support with your Salesforce org, our Salesforce Excellence Program is the best fit. If you’re in need of day-to-day help with tasks on the Salesforce platform and see the benefit of working with a firm vs. hiring internally, then our Fractional Admin offering is the way to go.

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How can Salesforce prepare my business in the Healthcare & Life Sciences Industry for the future?

The Healthcare and Life Sciences Industry has come a long way on the technology front in the past 20 years, but they still lag far behind other industries. The HLS companies that decide to embrace technology have an instant advantage over their competitors. Any medical device company that isn’t arming their sales team with the top-level CRM and automation technology will 100% lose the relationship game.

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How can Salesforce improve the patient/member experience?

The standards for the healthcare “experience” are at an all-time high with the recent addition of internet-first providers. The consumer expects ease of use, excellent communication, and accessibility of information. The Salesforce suite of products allows you to ensure that the consumer is met with excellence every step of the way.

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Customer Stories: Health Care & Life Sciences

A Technology Company Unites their Sales and Marketing Teams With a Single Source of Truth

By implementing Sales Cloud and Pardot for a client in the Technology Industry, we were able to integrate our client’s separate systems into a single platform.
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A Client in the Health Tech Industry Optimizes the Customer Experience with Sales Cloud

By providing Salesforce implementation repair services, our client can better serve customers facing chronic health conditions.
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finance

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
finance

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
finance

Intro Hed

The feature layout is built with flex, like the hero layout. Don’t like our typesetting? You can update every detail in the typography section of the Style panel.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

You can also add spacing between the heading and paragraph, swap a video in for the image, or add a button. Just make sure to drop your button into the div block that contains this content.

Learn more
CONTACT US

What can we do for your business?

At Kelley Austin we're proud to provide tailored Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

Testimonials

Our Clients Say

“I really appreciate the expertise that Kelly Austin provides. They did a fantastic job in diving into our customizations and coming up with great solutions for us to move forward.”
— Medical Research Client