NONPROFIT

Nonprofit

We Help Nonprofits Enhance their Fundraising Efforts & Grow their Community with Salesforce

We’re proud to partner with organizations that are committed to making a difference in their local communities and across the globe. Our custom Salesforce solutions are tailored to your industry and focus on improving operations so you can focus on what matters most: achieving your organization’s core mission.

From helping a nonprofit expand their mission with Salesforce to enabling a global disaster relief organization to create personalized experiences for donors with Marketing Cloud, our team brings the expertise and passion to create meaningful impact. We help organizations of all sizes unlock the full potential of Salesforce, reaching their goals and deepening connections with their communities. Here are some of the industries we've partnered with.
  • Membership Associations
  • Foundations
  • Disaster Relief Organizations
  • Access to Education Organizations
  • Religious Institutions
Salesforce nonprofit collage

Customer Stories: Nonprofit

Learn How a Global Nonprofit That Provides Disaster Relief Creates a More Personalized Experience with Marketing Cloud

A custom double opt-in solution, data segmentation, and strategic guidance through our Salesforce Excellence (Managed Services) offering helps our client improve their marketing strategy.
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Learn How A Nonprofit Embraces Digital Tools to Drive Fundraising Efforts

By implementing Experience Cloud and installing the Nonprofit Success Pack (NPSP), our client can scale programs and funding while increasing operation efficiency.
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Salesforce for Nonprofit Organizations: Common Questions

I need ongoing support with my Salesforce org. How can I manage my solution?

Whether you’re a membership association, foundation, or religious institution, we have experience helping nonprofits drive meaningful impact. If you’re looking for strategic guidance and support with your Salesforce org, our Salesforce Excellence Program (Premium Managed Services) is the best fit. If you’re in need of day-to-day help with tasks on the Salesforce platform and see the benefit of working with a firm vs. hiring internally, then our Managed Services offering is the way to go.

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How can Salesforce help me grow my fundraising efforts and connect with my donors?

Nonprofit Cloud provides an all-in-one solution that enables you to connect with donors and manage every aspect of your fundraising, from individual contributions to major gifts and grants. It also simplifies the management of complex, multi-year donations, all within a single platform. From donor profiles to seamless segmentation capabilities and more, Nonprofit Cloud can help you nurture a loyal donor base with personalized communication and automation.

In Action: We helped a religious institution build a custom Experience Cloud site where congregation members can easily sign up for recurring donations and update their contact information. By developing custom flows to capture and display key information that’s relevant to congregation members, our client can more effectively communicate with their ministry and improve their fundraising and donation efforts. 

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How can I improve my program outcome and management processes to drive greater impact with Salesforce?

Nonprofits that rely on spreadsheets and multiple systems don’t have a clear picture of what’s working or not. Salesforce program and outcome management software helps program managers, service providers, case workers, and others set up programs and services so data is connected. With Nonprofit Cloud, you can deliver personalized services from case management to self-service portals for volunteers to outcome management, and much more.

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How can I find and engage supporters, build my community, and deliver personalized experiences for donors with Salesforce?

Keeping donors educated and updated is made easy with the use of the Marketing Cloud suite of products for both email and SMS. You can ensure that your donors feel connected to your organization and aware of the amazing initiatives their contributions are leading to with easy-to-use segmentation features, journey creation, cross-channel analytics, and more.

In Action: We helped a global nonprofit enhance their marketing operations with Marketing Cloud. By leveraging the full power of Marketing Cloud with tailored messaging, journeys, automations, and a cohesive email marketing strategy, our client can now reach the right people at the right time. Connecting with current and prospective donors with messaging that fits their interests and past donation efforts has allowed our client to create a more personalized experience — improving both donor retention and planned giving numbers.

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How can the Salesforce Nonprofit Success Pack (NPSP) benefit my organization?

The Nonprofit Success Pack is a great foundation for most of our nonprofit clients. The built-in relationship and donor management capability allows us to get you up and running on the Salesforce platform as quickly as possible. With the Nonprofit Success Pack, you can easily manage users, donors, contacts, volunteers, and more. Highly configurable and customizable, the Nonprofit Success Pack not only serves as a great donor management system right out of the box, but can evolve as your organization and its needs do the same.

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What can we do for your business?

At Kelley Austin we're proud to provide tailored Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

Testimonials

Our Clients Say

“We had some mission critical issues that required quick turnaround that our internal team didn't have the bandwidth to handle. They were great to work with, fun, easy-going, and they know their stuff in the Salesforce marketing world. They helped review the architecture/design for some new integrations that we were building. Excellent team, great work, and I'd definitely hire them again.”
— Director of Business Development, Nonprofit Client