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Solutions Corner: Salesforce News & More

5 Common Salesforce Managed Services Myths Debunked

As a Salesforce Summit Partner and proud holder of the Managed Services Navigator Expert Badge, Kelley Austin has uncovered — and debunked — many common myths surrounding Salesforce Managed Services.
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Salesforce Org Strategy: When to Remediate Your Existing Salesforce Org vs Start New

Deciding between remediating your current Salesforce org or starting anew is no small task. Here are several key factors to consider when choosing between remediating your existing org or building a new one.
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How Salesforce Data Cloud Can Help Businesses Drive A Product-Led Growth (PLG) Strategy

Data Cloud offers powerful capabilities that can help PLG companies harness data effectively and drive positive outcomes across marketing, sales, and service.
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Rise & GPT: Get the Latest Salesforce AI News

Agentforce Industry Use Cases: Telecom, Media & Entertainment, and Technology

Partnering with Kelley Austin ensures a smooth Agentforce implementation, helping companies unlock the full potential of AI to drive growth and enhance customer experiences.
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Agentforce AI Tools are Now Generally Available & Free with Salesforce Foundations

Whether you’re looking to enhance customer service, automate sales processes, or create personalized marketing campaigns, Agentforce’s autonomous AI Agents provide the tools to drive real impact.
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Meet Agentforce: Salesforce’s Suite of AI Agents That Can Take Action on Their Own for Sales, Service, Marketing, and More

Agentforce gives you access to your very own Service Agent, Sales Agent, or Marketing Agent that can help you with tasks such as resolving customer service cases, qualifying sales leads, or assisting you with your marketing campaigns.
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Company News

Kelley Austin Proudly Supports Nonprofit Momentum Wheels for Humanity in their Mission to Promote Greater Inclusion for People with Disabilities

As part of the company mission to give back, Kelley Austin donates $500 to the Wheels in Motion Gala that supports Momentum Wheels for Humanity’s life-changing work around the world.
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“They overcame everything we threw at them and continue to do so on a daily basis. Our company is growing everyday with new business acquisitions coming on board every month. In addition we intend on implementing more Salesforce business tools and 3rd party apps and we have all the confidence that Kelley Austin will meet all our requirements and will do so on our typically accelerated schedule.”
— VP, Communications Client