CUSTOMER STORIES

Pardot

A Financial Services Company Drives Customer Relationships and Revenue With Experience Cloud

By building a custom Experience Cloud site for our client, vendors can make purchases online and sign up for events with ease.
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March 12, 2022

A Higher Education Institution Transforms the Student Experience with Salesforce

With the right Sales Cloud and Marketing Cloud solutions in place, our client in higher education can engage and recruit best-fit students.
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January 18, 2022

See How A Luxury Home Goods Business Builds Customer Loyalty with Salesforce

By making enhancements to Sales Cloud and implementing Service Cloud and MCAE for our client, every customer experience is now effortless.
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January 7, 2022

A Roofing Equipment Provider Takes Its Business to New Heights

A new custom quoting tool and warranty system for our client leads to higher levels of customer satisfaction.
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January 20, 2022

Pardot's Powerful Marketing Automation Drives Success for a Construction Equipment Rental Company in Texas

After providing strategic guidance and support, our client can now use MCAE to its full potential and easily connect with current and potential customers.
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June 1, 2023

A Technology Company Improves their Marketing Strategy with Marketing Cloud Account Engagement

With MCAE, our client in the Technology Industry can create personalized customer experiences and improve their sales efforts.
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November 10, 2022

A Clean Energy Company Powers Ahead

After a company rebrand, our client in the Energy & Utilities Industry needed assistance with seamlessly transitioning their current customers in Marketing Cloud.
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January 15, 2022

A Software Company Enhances Customer Support with AI-Driven Efficiency Using Einstein for Service

By implementing Einstein for Service, our client in the Tech Industry optimized customer support operations — accelerating response times and boosting agent productivity with AI-powered ticket summarization and knowledge retrieval.
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February 5, 2025

An E-commerce Technology Company Enhances Knowledge Management By Migrating from Salesforce Classic to Lightning

By helping our client in the Tech Industry migrate to Lightning Knowledge and making improvements to their Experience Cloud community, the company achieved significant improvements in their support operations.
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February 5, 2025

customer stories by industry

Communications

Construction

Education

Energy and Utilities

Financial Services

Health Care & Life Sciences

Manufacturing

Media & Entertainment

Nonprofit

Professional Services

Retail & Consumer Goods

Technology

customer stories by services provided

Agentforce

CRM Analytics (CRMA)

Custom Development

Data Cloud

Experience Cloud

Field Service

Managed Services

Marketing Cloud

Pardot

Revenue Cloud (CPQ)

Sales Cloud

Salesforce Spiff

Service Cloud

The right solutions for your industry

At Kelley Austin we're proud to provide Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

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