CUSTOMER STORIES

Marketing Cloud

Discover How a Company Replaced an Outdated, Homegrown App with Salesforce Experience Cloud

By making the switch to Salesforce, our client was able to overcome their previous system's inefficiencies and cumbersome corporate processes that were leading to significant delays in project implementation and limited scalability.
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May 30, 2024

See How A Telecommunications Company Streamlines Their Onboarding Process and Improves Customer Care

Learn how we helped a smartphone and wireless internet provider make enhancements to their sales agent onboarding process and improve customer care.
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November 10, 2022

See How A Commercial Titling and Registration Leader Streamlined Customer Experiences with Service Cloud

After making enhancements to Service Cloud, our client in the Technology Industry can shift their focus to driving revenue and providing a seamless customer experience.
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February 25, 2022

A Tech Company Transforms their Customer Support Operations by Implementing an Agentforce Service Agent

With Agentforce, skill-based routing, and Einstein Conversation Catch-Up, our client in the Tech Industry not only improved service team productivity, but also positioned the company for scalable growth.
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March 13, 2025

Learn How A Nonprofit Embraces Digital Tools to Drive Fundraising Efforts

By implementing Experience Cloud and installing the Nonprofit Success Pack (NPSP), our client can scale programs and funding while increasing operation efficiency.
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March 4, 2022

customer stories by industry

Communications

Construction

Education

Energy and Utilities

Financial Services

Health Care & Life Sciences

Manufacturing

Media & Entertainment

Nonprofit

Professional Services

Retail & Consumer Goods

Technology

customer stories by services provided

Agentforce

CRM Analytics (CRMA)

Custom Development

Data Cloud

Experience Cloud

Field Service

Managed Services

Marketing Cloud

Pardot

Revenue Cloud (CPQ)

Sales Cloud

Salesforce Spiff

Service Cloud

The right solutions for your industry

At Kelley Austin we're proud to provide Salesforce solutions across a variety of industries. Our expert knowledge and many years of experience in all aspects of the Salesforce ecosystem have earned us high levels of satisfaction from our clients.

We're ready to find the right solutions for your industry today.

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